WHITE LABEL FIELD SERVICE TECHNICIANS FOR RELIABLE ON-SITE IT SUPPORT

20 years in business

Onsite IT Support Delivered by Certified Field Service Technicians

Thinking of contacting a reliable on-site IT support technician that scales with your business needs? Nationwide IT Group offers expert white-label field service technicians for multiple businesses, such as energy, healthcare, government, and startups. Our GSA-certified network of over 1,300 IT professionals acts as a liaison between you and your client, operating under your brand and ready to tackle any project across the U.S. and Canada. With 20 years of experience, our fast, enterprise-ready on-site IT support has completed all projects on time and without taxing your internal resources. Tap into expert IT support on your terms with us today!

Project Implementation

We function as a liaison between you and your client, operating under your brand

Extend Your Reach

Do more for less while increasing your company's profitability

Manage Risk

We complete projects for your clients on your behalf, in a timely manner and without taxing your internal resources

Increase Efficiency

Tap into our network vs. expanding your in-house team

150+ GSA Certified technicians

Ready to support your government contracts 24/7/365

CCNA Certified technicians

Networking support for any size project

Hardware/Software installation and support

Technology deployment, maintenance, break/fix and support

IT certifications and expertise for any project

What Our Clients Are Saying About Their Experience

IT Tech Direct (ITTD) has worked with NITG since 2014, completing thousands of dispatch requests.

The NITG team of professionals is always courteous and accommodating. They listen to the needs of ITTD and our customers and react accordingly. The NITG team of technicians has worked with ITTD to reach the most remote locations of the country and holds their technicians to a high standard.

Dave Lauer

IT Tech Direct

Industry-Focused Field Technician Support Across the U.S. and Canada

Energy

We provide reliable IT solutions for oil, gas, solar, and wind operators, supporting automation, monitoring, and secure data connectivity.

Healthcare

Hospitals rely on accurate and fast issue resolution. With a field service technician readily available on the ground, we ensure critical medical systems stay operational without any disruptions.

Government

We are your trusted partner for federal, state, and local agencies delivering secure end-to-end technology services that safeguard mission-critical operations with dependable on-site IT support.

Startups

For fast-growing startups, scalable IT support is designed to provide affordable helpdesk, infrastructure, and cybersecurity solutions tailored to evolving business needs.

Comprehensive Field Service IT Solutions We Offer


Our huge range of services includes:

Application Install

Whenever your business needs a new application installed, you get smooth deployment, seamless configuration, and full functionality across devices. And if the workload increases, our flexible IT staffing services make sure you always have the right expertise available without delays.

Fiber Optic Networking

Speed and reliability are most critical, so we design, install, and maintain fiber-optic systems that power high-speed data transfers, reduce latency, and strengthen your IT backbone for today’s most demanding business operations.

Closed-circuit TV (CCTV)

No need to worry about the safety of your premises, as we provide comprehensive CCTV installation and support services. From all kinds of camera setups to network integration and maintenance, our technicians deliver end-to-end security solutions that help you monitor and protect your business 24/7.

Low Voltage Cabling

We specialize in low-voltage cabling for data, voice, and video applications, ensuring clean, organized, and efficient wiring infrastructures. Our field service IT technician will deliver precise installation and testing to keep your systems performing flawlessly with minimal interference and maximum reliability.

Kiosk Systems

You will only get better customer engagement if the kiosk systems are functioning properly, and that's why we're here. We handle the full setup, configuration, and maintenance of kiosk systems, ensuring stable connectivity and user-friendly operation across retail and enterprise settings.

Digital Signage

Digital signage helps to communicate your business's message clearly. So, we handle everything from hardware installation to content integration. Our technicians build dynamic display networks that attract audiences' attention and deliver consistent brand messaging across every location with powerful visual impact.

Point of Sale

The business sales shouldn’t stop due to any technical issues. We install and integrate fast, reliable POS systems that keep transactions smooth and secure. With efficient checkouts, strong payment protection, and easy operation across all retail locations, your business runs without any interruptions.

Telco Cabling & setup

Be it planning and installation, to testing and troubleshooting, we plan complete telecom cabling and setup solutions. Our team of technicians ensures strong, stable connections that support efficient voice and data communication across your business network.

Retail chain installations

When you think of launching another facility or upgrading the current one,  we coordinate nationwide retail installations with precision and consistency. Our technicians ensure that all systems, from POS to signage, are set up and standardized to deliver a uniform customer experience everywhere.

Thermal Printers

Be it for printing receipts, shipping labels, or inventory tags, our technicians install and maintain your thermal printers, which work flawlessly with your business systems, delivering fast, high-quality prints every time.

Site Surveys

We also conduct a thorough on-site survey to provide detailed assessments of your infrastructure, cabling, and equipment needs. During this, we identify challenges, design optimal solutions, and help you plan future upgrades with accuracy, ensuring every deployment is efficient and cost-effective.

Wireless Evaluations

The wireless evaluations are more than just basic coverage checks. We also diagnose interference issues and recommend improvements to improve your Wi-Fi network’s performance, making sure that there is proper wireless communication across your entire workspace.

VOIP

Advanced VOIP systems are used that streamline business communication over secure, high-speed networks. Our technicians handle the complete setup like, IP phone installation and SIP trunk configuration, to QoS optimization and bandwidth management. So that there is a crystal-clear call quality, reliable uptime, and easy scalability for expanding teams or multi-site operations.

Rack and stack

A well-organized data center boosts the overall performance. Our rack-and-stack services ensure that servers, switches, and cables are installed neatly and securely. So that your system is easier to manage, faster to work with, and ready to grow as your needs increase.

Data Migrations

Dealing with the transfer of large amounts of data? Don’t worry, our technicians handle migrations with precision, protecting the integrity, maintaining uptime, and keeping in mind that there is a smooth transition between systems, servers, or storage environments.

Router and Switches

Routers and switches are the backbone of your network, directing data traffic and connecting all your devices. We handle the full setup from mounting and cabling to configuration and testing. We handle the complete setup from mounting and cabling to configuration and testing, with a skilled IT field tech ready to optimize performance and secure communication across your business.

Server Hardware & Software

With expert care, we properly deploy and maintain all your server equipment, such as setup and integration to updates, and support. Our experts also perform regular updates, monitoring, and maintenance, keeping your servers running efficiently, minimizing downtime, and ensuring your systems can scale as your business grows.

Spyware and Virus Removal

Last but not least, protect your systems from digital threats with our spyware and virus removal services. We quickly detect, remove, and safeguard the whole system against malicious software, restoring system integrity, and implement preventive measures to keep your IT environment protected from future attacks.

Benefits Of Choosing Our On-Site IT Support Services

Cost-Effective Field Service Outsourcing

The flexible outsourcing model provides certified technicians only when and where you need them, cutting payroll, travel, and management expenses while maintaining exceptional service delivery.

Reduced Downtime and Faster Issue Resolution

We prioritize quick response times and expert troubleshooting to keep your systems running. Our proactive approach minimizes disruptions, maximizing uptime and productivity for your organization.

Rapid Remote Deployment Capability

If you need skilled technicians in remote locations quickly. Our nationwide team can be dispatched immediately or flown in when required, ensuring coverage even in the most challenging areas.

Certified IT Expertise for Every Project

Backed by industry-leading certifications like BICSI, Cisco (CCIE, CCNA, CCENT), Dell DCS, and GSA, our technicians bring proven expertise to every on-site deployment.

Ready To Simplify Your On-Site It Operations?


We make your IT support smarter, faster, and fully aligned with your business goals. No matter if you need one-time assistance or nationwide coverage, you've got it all covered with our team. Schedule a consultation today to discuss your project needs, timelines, and deployment strategies. We’ll provide a tailored solution that fits your scale and budget, so you can focus on growth while we handle the tech behind it!

Let’s build your next IT success story. Start your consultation today.

Frequently asked questions about field services

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Key Industries

We've spent 20 years supporting these sectors

HEALTHCARE

Government Industry Icon

GOVERNMENT

Startups Industry Icon

STARTUPS

Nationwide IT services to help you grow your business

We're there when you need....

PEOPLE

Outsource and improve efficiency

EXPERTISE

We can guide you to ideal outcomes

FLEXIBILITY

Grow and scale without the added cost

INNOVATION

Keep your clients on the leading edge

SERVICE

You can rely on us as your partner in all things IT

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